Last Updated: July 2026

At Livingglo, we're committed to providing a smooth and reliable shopping experience from the moment you place your order until it arrives at your door. Please review our shipping policy below for important information about order processing, delivery times, and shipping services.

Order Processing

All orders are processed within 1–3 business days after payment has been successfully received.

Orders are processed Monday through Friday, excluding weekends and public holidays. During periods of high demand, product launches, or promotional events, processing times may be slightly longer. If this happens, we'll notify you by email.

Once your order has been processed and shipped, you'll receive a confirmation email with tracking information so you can monitor your delivery.

Shipping Times

Estimated delivery times are as follows:

• United States: 5–10 Business Days

• Canada: 7–12 Business Days

• United Kingdom: 6–12 Business Days

• Australia & New Zealand: 7–15 Business Days

• Europe: 7–15 Business Days

• Other International Destinations: 10–20 Business Days

Please note that delivery times are estimates and may vary due to customs clearance, weather conditions, carrier delays, or other circumstances beyond our control.

Shipping Costs

We proudly offer Free Standard Shipping on all orders.

Any expedited shipping options, if available at checkout, will display the applicable shipping cost before you complete your purchase.

Order Tracking

As soon as your order ships, you'll receive a shipping confirmation email containing your tracking number.

Tracking information may take 24–48 hours to become active after your package has been handed over to the shipping carrier.

Incorrect Shipping Information

Please ensure your shipping address is complete and accurate before placing your order.

Livinglo is not responsible for delays, lost packages, or additional shipping charges resulting from incorrect or incomplete shipping information provided during checkout.

If you notice an error in your shipping address, please contact us as soon as possible. We'll do our best to update your information before your order is shipped.

Lost, Delayed, or Damaged Packages

While we work with trusted shipping partners, occasional delays may occur during transit.

If your package is significantly delayed, arrives damaged, or appears to be lost, please get in touch with our customer support team. We'll gladly assist you in working with the shipping carrier to help resolve the issue.

International Shipping

We proudly ship to customers worldwide.

International orders may be subject to customs duties, import taxes, or other fees imposed by your country's customs authority. These charges are the customer's responsibility and are not included in the purchase price or shipping cost.

Delivery Delays

Unexpected events such as severe weather, customs inspections, transportation disruptions, or peak holiday seasons may affect delivery times.

Although we strive to deliver every order as quickly as possible, Livinglo cannot guarantee exact delivery dates once an order has been shipped.

Order Changes & Cancellations

If you need to modify or cancel your order, please contact us within 12 hours of placing it.

Once an order has entered processing or has been shipped, we may be unable to make changes or cancel the shipment.

Contact Us

If you have any questions about shipping, your order status, or delivery information, our customer support team is here to help.

Email: support@livingglo.com

We aim to respond to all customer inquiries within 1–2 business days.

Thank you for choosing Livingglo. We appreciate your trust and look forward to delivering premium beauty technology directly to your doorstep.