Contact Us


We'd Love to Hear From You

At Livingglo, we're committed to providing exceptional customer care every step of the way. Whether you have a question about your order, need help using your device, or simply want to learn more about our products, our team is here to assist you.

Your satisfaction is our priority, and we strive to respond to every inquiry as quickly as possible.

Customer Support

Need assistance? We're happy to help with:

  • Order status and shipping updates

  • Product questions and recommendations

  • Returns and refund inquiries

  • Warranty and replacement requests

  • General customer support

We aim to respond to all emails within 24–48 business hours.

Contact Information

Email: support@livingglo.com

Business Hours:

Monday – Friday: 9:00 AM – 5:00 PM (EST)

Saturday & Sunday: Closed

Send Us a Message

Please include the following information when contacting us so we can assist you more efficiently:

  • Full Name

  • Email Address

  • Order Number (if applicable)

  • A detailed description of your question or concern

Our support team will review your message and get back to you as soon as possible.

Frequently Asked Questions

Looking for a quick answer? Before reaching out, we recommend visiting our FAQ page, where you'll find helpful information about shipping, returns, product usage, warranties, and more.

Our Commitment

At Livinglo, we believe premium skincare technology should be backed by premium customer service. From the moment you place your order to your daily skincare routine, we're dedicated to making your experience smooth, enjoyable, and worry-free.

Thank you for choosing Livingglo. We appreciate your trust and look forward to helping you achieve your skincare goals.